Terms of service

Welcome to Uday Ceramic. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. Account Terms

  • You must provide accurate, complete, and current information when creating an account.
  • You are responsible for maintaining the confidentiality of your account and password.
  • Any activities conducted through your account are your responsibility.
  • We reserve the right to suspend or terminate accounts found to be providing false information or engaging in suspicious activity.

2. Pricing and Payment

  • All prices listed on our website are in Indian Rupees (INR) and are subject to change without prior notice.
  • We reserve the right to modify or discontinue products at any time.
  • Payments must be made through the approved payment methods available on our website.
  • Orders will only be processed after successful payment confirmation.

3. Product Descriptions

  • We strive to ensure that all product descriptions, images, and specifications are accurate.
  • However, slight variations in color, texture, or finish may occur due to lighting, screen settings, or manufacturing differences.
  • We do not guarantee that product descriptions or other content are completely error-free.

4. Order Acceptance

  • All orders placed on our website are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order for reasons including but not limited to:
    • Product unavailability
    • Errors in pricing or product information
    • Suspected fraudulent activity
  • If your order is cancelled after payment, a full refund will be processed.

5. Shipping and Delivery

  • Orders are processed within Moday to Saturday after payment confirmation.
  • Delivery timelines may vary depending on location and logistics partners.
  • We are not responsible for delays caused by unforeseen circumstances such as natural disasters, strikes, or courier delays.
  • Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

  • Returns are accepted in accordance with our Return Policy.
  • Products must be unused, undamaged, and in original packaging to qualify for returns.
  • Refunds will be processed after inspection and approval of returned items.
  • Shipping charges (if applicable) may not be refundable.
  • For return requests, please contact us at udayceramic54@gamil.com

7. Prohibited Uses

You agree not to use our website for:

  • Any unlawful or fraudulent activities
  • Violating any applicable laws or regulations
  • Transmitting malicious code, viruses, or harmful software
  • Attempting to gain unauthorized access to our systems

We reserve the right to terminate access for users who violate these terms.

8. Limitation of Liability

  • Uday Ceramic shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our liability is limited to the amount paid for the product purchased.
  • We do not guarantee uninterrupted or error-free access to our website.

9. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in gujarat .

10. Contact Information

For any questions regarding these Terms of Service, please contact us at:
📧 udayceramic54@gmail.com